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@article{DBLP:journals/questa/Cabral05,
author = {Fabricio Bandeira Cabral},
title = {The Slow Server Problem for Uninformed Customers},
journal = {Queueing Syst.},
volume = {50},
number = {4},
year = {2005},
pages = {353-370},
ee = {http://dx.doi.org/10.1007/s11134-005-3283-2},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
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