On the Two-Class M/M/1 System under Preemptive Resume and Impatience of the Prioritized Customers.

Andreas Brandt Manfred Brandt On the Two-Class M/M/1 System under Preemptive Resume and Impatience of the Prioritized Customers. 147-168 2004 47 Queueing Syst. 1-2 http://dx.doi.org/10.1023/B:QUES.0000032805.73991.8e db/journals/questa/questa47.html#BrandtB04