Onno J. Boxma Serguei Foss Jean-Marc Lasgouttes R. Núñez Queija Waiting Time Asymptotics in the Single Server Queue with Service in Random Order. 35-73 2004 46 Queueing Syst. 1-2 http://dx.doi.org/10.1023/B:QUES.0000021141.02821.6d db/journals/questa/questa46.html#BoxmaFLQ04