Dynamic Routing and Admission Control in High-Volume Service Systems: Asymptotic Analysis via Multi-Scale Fluid Limits.

Achal Bassamboo J. Michael Harrison Assaf J. Zeevi Dynamic Routing and Admission Control in High-Volume Service Systems: Asymptotic Analysis via Multi-Scale Fluid Limits. 249-285 2005 51 Queueing Syst. 3-4 http://dx.doi.org/10.1007/s11134-005-2897-8 db/journals/questa/questa51.html#BassambooHZ05