Aylin Koca Mathias Funk Evangelos Karapanos Anne Rozinat Wil M. P. van der Aalst Henk Corporaal Jean-Bernard Martens Piet van der Putten A. J. M. M. Weijters Aarnout Brombacher Soft reliability: an interdisciplinary approach with a user-system focus. 3-20 2009 25 Quality and Reliability Eng. Int. 1 http://dx.doi.org/10.1002/qre.937 db/journals/qre/qre25.html#KocaFKRACMPWB09