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BibTeX record journals/poit/DudinD11
@article{DBLP:journals/poit/DudinD11, author = {Sergey A. Dudin and Olga S. Dudina}, title = {Call center operation model as a \emph{MAP/PH/N/R-N} system with impatient customers}, journal = {Probl. Inf. Transm.}, volume = {47}, number = {4}, pages = {364--377}, year = {2011}, url = {https://doi.org/10.1134/S0032946011040053}, doi = {10.1134/S0032946011040053}, timestamp = {Fri, 27 Mar 2020 08:41:47 +0100}, biburl = {https://dblp.org/rec/journals/poit/DudinD11.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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