<?xml version="1.0"?>
<dblp>
<article key="journals/pe/DalalJ05" mdate="2005-03-02">
<author>Amy Csizmar Dalal</author>
<author>Scott Jordan</author>
<title>Optimal scheduling in a queue with differentiated impatient users.</title>
<pages>73-84</pages>
<year>2005</year>
<volume>59</volume>
<journal>Perform. Eval.</journal>
<ee>http://dx.doi.org/10.1016/j.peva.2004.08.001</ee>
<url>db/journals/pe/pe59.html#DalalJ05</url>
</article>
</dblp>
