BibTeX record journals/ors/LiaoKDJ12

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@article{DBLP:journals/ors/LiaoKDJ12,
  author       = {Shuangqing Liao and
                  Ger Koole and
                  Christian van Delft and
                  Oualid Jouini},
  title        = {Staffing a call center with uncertain non-stationary arrival rate
                  and flexibility},
  journal      = {{OR} Spectr.},
  volume       = {34},
  number       = {3},
  pages        = {691--721},
  year         = {2012},
  url          = {https://doi.org/10.1007/s00291-011-0257-0},
  doi          = {10.1007/S00291-011-0257-0},
  timestamp    = {Fri, 06 Mar 2020 22:00:40 +0100},
  biburl       = {https://dblp.org/rec/journals/ors/LiaoKDJ12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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