BibTeX record journals/orl/Whitt99b

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@article{DBLP:journals/orl/Whitt99b,
  author       = {Ward Whitt},
  title        = {Dynamic staffing in a telephone call center aiming to immediately
                  answer all calls},
  journal      = {Oper. Res. Lett.},
  volume       = {24},
  number       = {5},
  pages        = {205--212},
  year         = {1999},
  url          = {https://doi.org/10.1016/S0167-6377(99)00022-X},
  doi          = {10.1016/S0167-6377(99)00022-X},
  timestamp    = {Sat, 27 May 2017 14:23:42 +0200},
  biburl       = {https://dblp.org/rec/journals/orl/Whitt99b.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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