BibTeX record journals/or/KyriazopoulosSGSY07

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@article{DBLP:journals/or/KyriazopoulosSGSY07,
  author       = {Panagiotis Kyriazopoulos and
                  Athanasios Spyridakos and
                  Evangelos Grigoroudis and
                  Yannis Siskos and
                  Denis Yannacopoulos},
  title        = {The quality of e-services: Measuring satisfaction of Internet customers},
  journal      = {Oper. Res.},
  volume       = {7},
  number       = {2},
  pages        = {233--254},
  year         = {2007},
  url          = {https://doi.org/10.1007/BF02942389},
  doi          = {10.1007/BF02942389},
  timestamp    = {Thu, 09 Jul 2020 22:42:05 +0200},
  biburl       = {https://dblp.org/rec/journals/or/KyriazopoulosSGSY07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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