BibTeX record journals/or/Gento-MunicioMRP01

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@article{DBLP:journals/or/Gento-MunicioMRP01,
  author       = {Angel M. Gento{-}Municio and
                  Maria Dolores Minambres and
                  Alfonso Redondo and
                  Maria Elena Perez},
  title        = {{QFD} application in a service environment: {A} new approach in risk
                  management in an university},
  journal      = {Oper. Res.},
  volume       = {1},
  number       = {2},
  pages        = {115--132},
  year         = {2001},
  url          = {https://doi.org/10.1007/BF02936289},
  doi          = {10.1007/BF02936289},
  timestamp    = {Thu, 09 Jul 2020 22:42:04 +0200},
  biburl       = {https://dblp.org/rec/journals/or/Gento-MunicioMRP01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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