BibTeX record journals/msom/WallaceW05

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@article{DBLP:journals/msom/WallaceW05,
  author       = {Rodney B. Wallace and
                  Ward Whitt},
  title        = {A Staffing Algorithm for Call Centers with Skill-Based Routing},
  journal      = {Manuf. Serv. Oper. Manag.},
  volume       = {7},
  number       = {4},
  pages        = {276--294},
  year         = {2005},
  url          = {https://doi.org/10.1287/msom.1050.0086},
  doi          = {10.1287/MSOM.1050.0086},
  timestamp    = {Thu, 01 Oct 2020 10:17:38 +0200},
  biburl       = {https://dblp.org/rec/journals/msom/WallaceW05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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