BibTeX record journals/msom/LegrosJK21

download as .bib file

@article{DBLP:journals/msom/LegrosJK21,
  author       = {Benjamin Legros and
                  Oualid Jouini and
                  Ger Koole},
  title        = {Should We Wait Before Outsourcing? Analysis of a Revenue-Generating
                  Blended Contact Center},
  journal      = {Manuf. Serv. Oper. Manag.},
  volume       = {23},
  number       = {5},
  pages        = {1118--1138},
  year         = {2021},
  url          = {https://doi.org/10.1287/msom.2019.0859},
  doi          = {10.1287/MSOM.2019.0859},
  timestamp    = {Mon, 03 Jan 2022 21:54:47 +0100},
  biburl       = {https://dblp.org/rec/journals/msom/LegrosJK21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
a service of  Schloss Dagstuhl - Leibniz Center for Informatics

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.