Tim Kindberg John J. Barton Jeff Morgan Gene Becker Debbie Caswell Philippe Debaty Gita Gopal Marcos Frid Venky Krishnan Howard Morris John Schettino Bill Serra Mirjana Spasojevic People, Places, Things: Web Presence for the Real World. 365-376 2002 7 MONET 5 db/journals/monet/monet7.html#KindbergBMBCDGFKMSSS02