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DBLP BibTeX Record 'journals/mktsci/KeininghamACA08'

@article{DBLP:journals/mktsci/KeininghamACA08,
  author    = {Timothy L. Keiningham and
               Lerzan Aksoy and
               Bruce Cooil and
               Tor Wallin Andreassen},
  title     = {Invited Commentary - Net Promoter, Recommendations, and
               Business Performance: A Clarification on Morgan and Rego},
  journal   = {Marketing Science},
  volume    = {27},
  number    = {3},
  year      = {2008},
  pages     = {531-532},
  ee        = {http://dx.doi.org/10.1287/mksc.1070.0292},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}