BibTeX record journals/misq/PittWK95

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@article{DBLP:journals/misq/PittWK95,
  author       = {Leyland F. Pitt and
                  Richard T. Watson and
                  C. Bruce Kavan},
  title        = {Service Quality: {A} Measure of Information System Effectiveness},
  journal      = {{MIS} Q.},
  volume       = {19},
  number       = {2},
  pages        = {173--187},
  year         = {1995},
  url          = {http://misq.org/service-quality-a-measure-of-information-systems-effectiveness.html},
  timestamp    = {Fri, 15 May 2020 17:12:31 +0200},
  biburl       = {https://dblp.org/rec/journals/misq/PittWK95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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