DBLP Record 'journals/mcs/LiuZXK08'

BibTeX

@article{DBLP:journals/mcs/LiuZXK08,
  author    = {Xiaohong Liu and
               Xianyi Zeng and
               Yang Xu and
               Ludovic Koehl},
  title     = {A fuzzy model of customer satisfaction index in e-commerce},
  journal   = {Mathematics and Computers in Simulation},
  volume    = {77},
  number    = {5-6},
  year      = {2008},
  pages     = {512-521},
  ee        = {http://dx.doi.org/10.1016/j.matcom.2007.11.017},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}