BibTeX record journals/mansci/AksinH01

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@article{DBLP:journals/mansci/AksinH01,
  author       = {O. Zeynep Aksin and
                  Patrick T. Harker},
  title        = {Modeling a Phone Center: Analysis of a Multichannel, Multiresource
                  Processor Shared Loss System},
  journal      = {Manag. Sci.},
  volume       = {47},
  number       = {2},
  pages        = {324--336},
  year         = {2001},
  url          = {https://doi.org/10.1287/mnsc.47.2.324.9842},
  doi          = {10.1287/MNSC.47.2.324.9842},
  timestamp    = {Tue, 30 Jun 2020 11:41:41 +0200},
  biburl       = {https://dblp.org/rec/journals/mansci/AksinH01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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