Knowledge-based process management - an approach to handling adaptive workflow.

Paul W. H. Chung Larry Y. C. Cheung Jussi Stader Peter Jarvis Jonathan P. Moore Ann Macintosh Knowledge-based process management - an approach to handling adaptive workflow. 149-160 2003 16 Knowl.-Based Syst. 3 http://dx.doi.org/10.1016/S0950-7051(02)00080-1 db/journals/kbs/kbs16.html#ChungCSJMM03