Call classification using recurrent neural networks, support vector machines and finite state automata.

Sheila Garfield Stefan Wermter Call classification using recurrent neural networks, support vector machines and finite state automata. 131-156 2006 9 Knowl. Inf. Syst. 2 http://dx.doi.org/10.1007/s10115-005-0198-5 db/journals/kais/kais9.html#GarfieldW06