Vinayak R. Borkar Michael J. Carey N. Mangtani D. McKinney R. Patel Sachin Thatte 85-95 2006 3 Int. J. Web Service Res. 1 http://www.igi-pub.com/articles/details.asp?ID=5526 db/journals/jwsr/jwsr3.html#BorkarCMMPT06