The Trade-Offs of Blending Synchronous and Asynchronous Communication Services to Support Contextual Collaboration.

Werner Geyer Roberto Silveira Silva Filho Beth Brownholtz David F. Redmiles The Trade-Offs of Blending Synchronous and Asynchronous Communication Services to Support Contextual Collaboration. 4-26 2008 14 J. UCS 1 db/journals/jucs/jucs14.html#GeyerFBR08