<?xml version="1.0"?>
<dblp>
<article key="journals/jsac/ByerleyMWD91" mdate="2002-01-03">
<author>Paul Byerley</author>
<author>Jon May</author>
<author>Andy Whitefield</author>
<author>Ian Denley</author>
<title>The Enabling States Approach: Designing Usable Telecommunications Services.</title>
<pages>524-530</pages>
<year>1991</year>
<volume>9</volume>
<journal>IEEE Journal on Selected Areas in Communications</journal>
<number>4</number>
<url>db/journals/jsac/jsac9.html#ByerleyMWD91</url>
</article>
</dblp>
