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BibTeX record journals/jossr/SaunilaRU17
@article{DBLP:journals/jossr/SaunilaRU17, author = {Minna Saunila and Tero Rantala and Juhani Ukko}, title = {Characteristics of customer value creation in digital services}, journal = {J. Serv. Sci. Res.}, volume = {9}, number = {2}, pages = {239--258}, year = {2017}, url = {https://doi.org/10.1007/s12927-017-0012-4}, doi = {10.1007/S12927-017-0012-4}, timestamp = {Sat, 25 Apr 2020 13:49:03 +0200}, biburl = {https://dblp.org/rec/journals/jossr/SaunilaRU17.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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