BibTeX record journals/joeuc/Richards08

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@article{DBLP:journals/joeuc/Richards08,
  author       = {Debbie Richards},
  title        = {A Call for Change in the Call Center},
  journal      = {J. Organ. End User Comput.},
  volume       = {20},
  number       = {1},
  pages        = {64--75},
  year         = {2008},
  url          = {https://doi.org/10.4018/joeuc.2008010105},
  doi          = {10.4018/JOEUC.2008010105},
  timestamp    = {Mon, 28 Aug 2023 21:43:18 +0200},
  biburl       = {https://dblp.org/rec/journals/joeuc/Richards08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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