Kelly03'

BibTeX

@article{DBLP:journals/jnsm/Kelly03,
  author    = {Michael B. Kelly},
  title     = {The TeleManagement Forum's Enhanced Telecom Operations Map
               (eTOM)},
  journal   = {J. Network Syst. Manage.},
  volume    = {11},
  number    = {1},
  year      = {2003},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}