BibTeX record journals/jkm/WilhelmGG13

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@article{DBLP:journals/jkm/WilhelmGG13,
  author       = {Stefan Wilhelm and
                  Stefan Gueldenberg and
                  Wolfgang H. G{\"{u}}ttel},
  title        = {Do you know your valuable customers?},
  journal      = {J. Knowl. Manag.},
  volume       = {17},
  number       = {5},
  pages        = {661--676},
  year         = {2013},
  url          = {https://doi.org/10.1108/JKM-12-2012-0385},
  doi          = {10.1108/JKM-12-2012-0385},
  timestamp    = {Thu, 14 Oct 2021 09:25:37 +0200},
  biburl       = {https://dblp.org/rec/journals/jkm/WilhelmGG13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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