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BibTeX record journals/jitt/BakerS99
@article{DBLP:journals/jitt/BakerS99, author = {Michael Baker and Gerry Sweeney}, title = {Business Process Reengineering in the Hospitality Industry: Process Improvement in {ALPHA} Flight Services}, journal = {J. Inf. Technol. Tour.}, volume = {2}, number = {1}, pages = {45--55}, year = {1999}, url = {http://www.ingentaconnect.com/content/cog/itt/1999/00000002/00000001/art00005}, timestamp = {Thu, 10 Sep 2020 14:37:35 +0200}, biburl = {https://dblp.org/rec/journals/jitt/BakerS99.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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