BibTeX record journals/jise/KuoL23

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@article{DBLP:journals/jise/KuoL23,
  author       = {Ting{-}Yi J. T. Kuo and
                  Anthony J. T. Lee},
  title        = {A Dialogue Model for Customer Support Services},
  journal      = {J. Inf. Sci. Eng.},
  volume       = {39},
  number       = {3},
  pages        = {671--689},
  year         = {2023},
  url          = {http://jise.iis.sinica.edu.tw/JISESearch/pages/View/PaperView.jsf?keyId=192\_2590},
  timestamp    = {Mon, 29 May 2023 00:00:11 +0200},
  biburl       = {https://dblp.org/rec/journals/jise/KuoL23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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