BibTeX record journals/jikm/MunizDB21

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@article{DBLP:journals/jikm/MunizDB21,
  author       = {Emerson Cleister Lima Muniz and
                  Gertrudes Aparecida Dandolini and
                  Alexandre Augusto Biz},
  title        = {A Customer Knowledge Management Framework},
  journal      = {J. Inf. Knowl. Manag.},
  volume       = {20},
  number       = {3},
  pages        = {2150028:1--2150028:33},
  year         = {2021},
  url          = {https://doi.org/10.1142/S0219649221500283},
  doi          = {10.1142/S0219649221500283},
  timestamp    = {Sat, 30 Sep 2023 10:19:19 +0200},
  biburl       = {https://dblp.org/rec/journals/jikm/MunizDB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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