BibTeX record journals/jgim/AgrawalM19

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@article{DBLP:journals/jgim/AgrawalM19,
  author       = {Shiv Ratan Agrawal and
                  Divya Mittal},
  title        = {Measuring {CRM} Effectiveness in Indian Stock Broking Services},
  journal      = {J. Glob. Inf. Manag.},
  volume       = {27},
  number       = {1},
  pages        = {144--164},
  year         = {2019},
  url          = {https://doi.org/10.4018/JGIM.2019010108},
  doi          = {10.4018/JGIM.2019010108},
  timestamp    = {Sat, 30 Sep 2023 10:19:03 +0200},
  biburl       = {https://dblp.org/rec/journals/jgim/AgrawalM19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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