BibTeX record: journals/jeim/YangK08

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@article{DBLP:journals/jeim/YangK08,
  author    = {Jun Yang and
               Kenneth J. Klassen},
  title     = {How financial markets reflect the benefits of self-service technologies},
  journal   = {J. Enterprise Inf. Management},
  year      = {2008},
  volume    = {21},
  number    = {5},
  pages     = {448--467},
  url       = {http://dx.doi.org/10.1108/17410390810904238},
  doi       = {10.1108/17410390810904238},
  timestamp = {Thu, 23 Oct 2014 05:28:03 +0200},
  biburl    = {http://dblp.uni-trier.de/rec/bib/journals/jeim/YangK08},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}