DBLP BibTeX Record 'journals/jeim/YangK08'

@article{DBLP:journals/jeim/YangK08,
  author    = {Jun Yang and
               Kenneth J. Klassen},
  title     = {How financial markets reflect the benefits of self-service
               technologies},
  journal   = {J. Enterprise Inf. Management},
  volume    = {21},
  number    = {5},
  year      = {2008},
  pages     = {448-467},
  ee        = {http://dx.doi.org/10.1108/17410390810904238},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}