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BibTeX record journals/jeim/XieGXCC23
@article{DBLP:journals/jeim/XieGXCC23, author = {Chaohong Xie and Yeming Gong and Xianhao Xu and Chung{-}Yean Chiang and Qian Chen}, title = {The influence of return channel type on the relationship between return service quality and customer loyalty in omnichannel retailing}, journal = {J. Enterp. Inf. Manag.}, volume = {36}, number = {4}, pages = {1105--1134}, year = {2023}, url = {https://doi.org/10.1108/JEIM-02-2021-0073}, doi = {10.1108/JEIM-02-2021-0073}, timestamp = {Wed, 27 Mar 2024 14:21:10 +0100}, biburl = {https://dblp.org/rec/journals/jeim/XieGXCC23.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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