BibTeX record journals/jeim/BreitsohlKG10

download as .bib file

@article{DBLP:journals/jeim/BreitsohlKG10,
  author       = {Jan Breitsohl and
                  Marwan Khammash and
                  Gareth Griffiths},
  title        = {E-business complaint management: perceptions and perspectives of online
                  credibility},
  journal      = {J. Enterp. Inf. Manag.},
  volume       = {23},
  number       = {5},
  pages        = {653--660},
  year         = {2010},
  url          = {https://doi.org/10.1108/17410391011083083},
  doi          = {10.1108/17410391011083083},
  timestamp    = {Thu, 02 Apr 2020 18:30:48 +0200},
  biburl       = {https://dblp.org/rec/journals/jeim/BreitsohlKG10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
a service of  Schloss Dagstuhl - Leibniz Center for Informatics

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.