BibTeX
@article{DBLP:journals/jecr/WangTT01,
author = {Yi-Shun Wang and
Tzung-I Tang and
Jeung-tai Eddie Tang},
title = {An Instrument for Measuring Customer Satisfaction Toward
Web Sites That Market Digital Products and Services},
journal = {J. Electron. Commerce Res.},
volume = {2},
number = {3},
year = {2001},
pages = {89-102},
ee = {http://www.csulb.edu/web/journals/jecr/issues/20013/paper1.pdf},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
Copyright © 2004-03-16 by Michael Ley (ley@uni-trier.de)