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BibTeX record journals/jcit-igi/Mawson-Lee06
@article{DBLP:journals/jcit-igi/Mawson-Lee06, author = {Kym Mawson{-}Lee}, title = {The Online Effect: Transitioning from the Legacy Help Desk to the Online Task Management System}, journal = {J. Cases Inf. Technol.}, volume = {8}, number = {1}, pages = {79--96}, year = {2006}, url = {https://doi.org/10.4018/jcit.2006010106}, doi = {10.4018/JCIT.2006010106}, timestamp = {Fri, 07 Aug 2020 17:16:27 +0200}, biburl = {https://dblp.org/rec/journals/jcit-igi/Mawson-Lee06.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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