<?xml version="1.0"?>
<dblp>
<article key="journals/jasis/HuBTCT09" mdate="2009-05-07">
<author>Paul Jen-Hwa Hu</author>
<author>Susan A. Brown</author>
<author>James Y. L. Thong</author>
<author>Frank K. Y. Chan</author>
<author>Kar Yan Tam</author>
<title>Determinants of service quality and continuance intention of online services: The case of eTax.</title>
<pages>292-306</pages>
<year>2009</year>
<volume>60</volume>
<journal>JASIST</journal>
<number>2</number>
<ee>http://dx.doi.org/10.1002/asi.20956</ee>
<url>db/journals/jasis/jasis60.html#HuBTCT09</url>
</article>
</dblp>
