db/journals/jacm/AbateDW68.html Joseph Abate Harvey Dubner Sheldon B. Weinberg Queueing Analysis of the IBM 2314 Disk Storage Facility. 577-589 1968 15 J. ACM 4 http://doi.acm.org/10.1145/321479.321484 db/journals/jacm/jacm15.html#AbateDW68