Francisco P. Romero José A. Olivas Pablo J. Garcés FzMail: Using FIS-CRM for E-mail Classification. 40-50 2007 11 JACIII 1 http://www.fujipress.jp/finder/xslt.php?mode=present&inputfile=JACII001100010006.xml db/journals/jaciii/jaciii11.html#RomeroOG07