Shino Iwashita Noriko Ito Ichiro Kobayashi Toru Sugimoto Michio Sugeno Smart Help for Novice Users Based on Application Software Manuals. 811-820 2006 10 JACIII 6 http://www.fujipress.jp/finder/xslt.php?mode=present&inputfile=JACII001000060005.xml db/journals/jaciii/jaciii10.html#IwashitaIKSS06