Intentional and unintentional consequences of substituting face-to-face interaction with e-mail: An employee-based perspective.

Paula O'Kane Owen Hargie Intentional and unintentional consequences of substituting face-to-face interaction with e-mail: An employee-based perspective. 20-31 2007 19 Interacting with Computers 1 http://dx.doi.org/10.1016/j.intcom.2006.07.008 db/journals/iwc/iwc19.html#OKaneH07