DBLP Record 'journals/iwc/DijkML07'

BibTeX

@article{DBLP:journals/iwc/DijkML07,
  author    = {Geke van Dijk and
               Shailey Minocha and
               Angus Laing},
  title     = {Consumers, channels and communication: Online and offline
               communication in service consumption},
  journal   = {Interacting with Computers},
  volume    = {19},
  number    = {1},
  year      = {2007},
  pages     = {7-19},
  ee        = {http://dx.doi.org/10.1016/j.intcom.2006.07.007},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}