BrownseyZH94'

BibTeX

@article{DBLP:journals/iwc/BrownseyZH94,
  author    = {K. Brownsey and
               Mary Zajicek and
               Jill Hewitt},
  title     = {Structure for User-Oriented Dialogues in Computer-Aided
               Telephony},
  journal   = {Interacting with Computers},
  volume    = {6},
  number    = {4},
  year      = {1994},
  pages     = {433-449},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}