BibTeX record journals/itm/YuNHCL15

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@article{DBLP:journals/itm/YuNHCL15,
  author       = {Xiaoyu Yu and
                  Bang Nguyen and
                  Sung Ho Han and
                  Cheng{-}Hao Steve Chen and
                  Fei Li},
  title        = {Electronic {CRM} and perceptions of unfairness},
  journal      = {Inf. Technol. Manag.},
  volume       = {16},
  number       = {4},
  pages        = {351--362},
  year         = {2015},
  url          = {https://doi.org/10.1007/s10799-014-0210-4},
  doi          = {10.1007/S10799-014-0210-4},
  timestamp    = {Sun, 12 Nov 2023 02:21:58 +0100},
  biburl       = {https://dblp.org/rec/journals/itm/YuNHCL15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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