BibTeX record journals/itm/QiZCQ12

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@article{DBLP:journals/itm/QiZCQ12,
  author       = {Jia{-}Yin Qi and
                  Yong{-}Pin Zhou and
                  Wen{-}Jing Chen and
                  Qi{-}Xing Qu},
  title        = {Are customer satisfaction and customer loyalty drivers of customer
                  lifetime value in mobile data services: a comparative cross-country
                  study},
  journal      = {Inf. Technol. Manag.},
  volume       = {13},
  number       = {4},
  pages        = {281--296},
  year         = {2012},
  url          = {https://doi.org/10.1007/s10799-012-0132-y},
  doi          = {10.1007/S10799-012-0132-Y},
  timestamp    = {Fri, 22 May 2020 13:31:56 +0200},
  biburl       = {https://dblp.org/rec/journals/itm/QiZCQ12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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