BibTeX record journals/isr/SaldanhaKKK22

download as .bib file

@article{DBLP:journals/isr/SaldanhaKKK22,
  author       = {Terence Joseph Vinay Saldanha and
                  Abhishek Kathuria and
                  Jiban Khuntia and
                  Benn R. Konsynski},
  title        = {Ghosts in the Machine: How Marketing and Human Capital Investments
                  Enhance Customer Growth When Innovative Services Leverage Self-Service
                  Technologies},
  journal      = {Inf. Syst. Res.},
  volume       = {33},
  number       = {1},
  pages        = {76--109},
  year         = {2022},
  url          = {https://doi.org/10.1287/isre.2021.1006},
  doi          = {10.1287/ISRE.2021.1006},
  timestamp    = {Thu, 25 Aug 2022 08:36:50 +0200},
  biburl       = {https://dblp.org/rec/journals/isr/SaldanhaKKK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
a service of  Schloss Dagstuhl - Leibniz Center for Informatics

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.