BibTeX record journals/isr/RavichandranD23

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@article{DBLP:journals/isr/RavichandranD23,
  author       = {T. Ravichandran and
                  Chaoqun Deng},
  title        = {Effects of Managerial Response to Negative Reviews on Future Review
                  Valence and Complaints},
  journal      = {Inf. Syst. Res.},
  volume       = {34},
  number       = {1},
  pages        = {319--341},
  year         = {2023},
  url          = {https://doi.org/10.1287/isre.2022.1122},
  doi          = {10.1287/ISRE.2022.1122},
  timestamp    = {Wed, 17 May 2023 21:56:48 +0200},
  biburl       = {https://dblp.org/rec/journals/isr/RavichandranD23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}