Ann Majchrzak Arvind Malhotra Richard John Perceived Individual Collaboration Know-How Development Through Information Technology - Enabled Contextualization: Evidence from Distributed Teams. 9-27 2005 16 Information Systems Research 1 http://dx.doi.org/10.1287/isre.16.1.9 db/journals/isr/isr16.html#MajchrzakMJ05