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@article{DBLP:journals/isr/DevarajFK02,
author = {Sarv Devaraj and
Ming Fan and
Rajiv Kohli},
title = {Antecedents of B2C Channel Satisfaction and Preference:
Validating e-Commerce Metrics},
journal = {Information Systems Research},
volume = {13},
number = {3},
year = {2002},
pages = {316-333},
ee = {http://dx.doi.org/10.1287/isre.13.3.316},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
Copyright © 2009-09-03 by Michael Ley (ley@uni-trier.de)