BibTeX record journals/isr/ChenGYZ19

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@article{DBLP:journals/isr/ChenGYZ19,
  author       = {Wei Chen and
                  Bin Gu and
                  Qiang Ye and
                  Kevin Xiaoguo Zhu},
  title        = {Measuring and Managing the Externality of Managerial Responses to
                  Online Customer Reviews},
  journal      = {Inf. Syst. Res.},
  volume       = {30},
  number       = {1},
  pages        = {81--96},
  year         = {2019},
  url          = {https://doi.org/10.1287/isre.2018.0781},
  doi          = {10.1287/ISRE.2018.0781},
  timestamp    = {Tue, 15 Nov 2022 13:06:01 +0100},
  biburl       = {https://dblp.org/rec/journals/isr/ChenGYZ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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